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    FAQ

    Check through some frequently asked questions.  If you can’t find the answer you’re looking for then please do send us a message.

    You can use GK Travel SIM in 37 countries.  You can find more information on the countries page.

    Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States of America

    This GK Travel SIM is pre-loaded with data to the value you have chosen. Presently the GK Travel SIM is simply for one off use. We are planning on introducing a top up service in the future.  In the meantime you can purchase more GK Travel SIM’s form our shop.

    The GK Travel SIM is valid from the date of activation.  Activation begins when you insert the SIM card.  This gives you 30 days of data.  The service will stop after 30 days or sooner if you have used up all the data.

    The GK Travel SIM works in any unlocked 2G, 3G or 4G device.

    The GK Travel SIM is a ‘Trio SIM’ which means it has all SIM types on one card. So whether you need a standard, micro or nano SIM, you can just pop out the one you need.  This enables use in mobile phones, tablets and MifFi devices.

    Choose the correct size SIM for your device and ensure data roaming is enabled.  If you have any problems please visit the support page or drop us a message.

    If you are unable to access the internet after inserting your SIM then you may need to apply the following APN settings on your device.

    • Access the APN name settings and reset to default
    • Change the APN settings to: INTERNET
    • Leave all other fields blank
    • You’re good to go

    Please view our support page for more information.

    No.  The GK Travel SIM is a data only SIM.  If you are using it on your usual mobile phone you will not be able to make voice calls or send text messages.

    Delivery within the UK takes 2 to 3 working days. Orders overseas will take longer.

    Visit Shop

    You can now purchase GK Travel SIMs via our shop page. There is also a large number of retailers in the UK stocking GK Travel SIM.

    Email Us

    Do email us any questions and we will reply as quickly as possible. We look forward to being a small part of your next big adventure.

    Ask Us

    We have prepared a list of Frequently Asked Questions on our contact page.  If you have any other questions please do get in touch.